Operational excellence across your whole network.


Key Features

The features of the Origin suite keeping you one step ahead.


Accurate ETA

real-time information.

Combine all your live data from ticket machine, telematics and more into one system to provide the most accurate view of your operations in real-time. Enhanced with 3rd party data feeds to factor the impact of congestion, road incidents and localised weather on your network.

Key Benefits

  • Most accurate source of real-time information
  • Provide better information to passengers
  • Proactively manage your network

Punctuality by Passenger

See Punctuality Experienced by Customers

Combine operational punctuality with passenger data to understand the true experience of traveling on your network. Improve handling of service delays and the impact with passenger connections. Track passenger volumes and capacity in real-time as well as identity trends on Routes, Services, Stops and more.

Key Benefits

  • See how Operational issues affect Passenger Experience
  • Identify peak passenger volumes and capacity issues
  • Find the worst performing stops and excess waiting times for Passengers

Timetable Analysis

Accurate Schedules based on real-world data

Providing your Planners with a tool to analyse key trackable events such as departures from origin Stops, Dwell Times and Travel Times between Stops as well as the ability to drill into Time Bands such as weekdays, weekends, peak-times to highlight the biggest gains or loses.

Key Benefits

  • Create more reliable & punctual services
  • Focus on the stops/routes that have most room for improvement
  • Adapt your network based on Passenger demand

Incidents in real-time

Capture every incident as they occur

Integration of operational incidents including automatic road incidents as well as controller capture incidents with context of service such as schedule, vehicle running board/block, mileage, passengers impacted, engineering data and more.

Key Benefits

  • Accurately capture lost mileage in real-time
  • Identify trends early and resource issues quickly
  • Capture all interactions with an incident
  • Segment incidents in categories and sub-categories for reporting
  • One place to manage all your incidents

Why Origin?

Insights for everyone.

Powerful insights, analytics, trends and everything in between. No matter your role, Origin gives you the right view at the right time.


See more clearly

Origin provides a single source of truth for each data point and insight. In-depth statistics, crucial trends and the most critical information are displayed on one single page.


Platform agnostic

The platform brings together your existing tools, telematics and data into a single system that provides all the information you need to keep your services running smoothly.


Watch in real time

Stops, vehicles, traffic, maps. Every bit of data is pulled into one simplified interface to provide instant information for controllers, planners and operators.


Put safety first

With complete visibility of speeding trends, unauthorised stops and driver metrics, you can encourage your team to make the changes you need to make your network safer.


Powerful and rapid insights

The powerful algorithms in the Origin engine produce cutting-edge insights that sift through all of the data to present the right team members with meaningful information to predict and take action.


Plan for better performance

With accurate information to hand, you can dig down to identify the root cause of any operational issue, and see the immediate effects of any steps you take to rectify it.


Keep customers informed

Inform your passengers about delays, and keep them updated in real time, so they know what’s going on almost as soon as you do.


Manage departure information

Track all departures and see the average delays at a glance before drilling down into stop performance line by line.


BusTracker has been one of the most successful IT projects within Greyhound’s 100+ year history. Our staff & customers have greatly benefited from uTrack real-time information.

Todd Koch

VP Strategy, Marketing & Customer Engagement

Greyhound Bus Lines, Inc.

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