What is Passengers?
The new age of data has changed the way that our entire society works. People now want real-time and predictive information right at their fingertips. Passengers is the revolutionary technology that allows authorities and operators alike to be able to share this data with their customers in the most effective and user-friendly way possible.
Clients that trust uTrack:
How does it help?
Passengers can help your business in different scenarios
Real-time vehicle tracking
The ability to track the location of a vehicle is a useful tool but more importantly being able to predict ETA’s and display delays or diversions is invaluable to customers. Our systems allow all of this and more.
Plan your journey
Put a start and end point in and find out all the possible routes that can be take using the vast network available. Customers can decide for themselves whether they want the quickest route or the route with the least amount of changes.
Live timetable information
Check the service that best suits you from anywhere at any time. Any updates and potential diversions can be changed live, offering the latest information to customers that need it.
Core Features for Passengers
Vehicle tracking on all services
Location based journey planning
Important information relayed in real-time
Cross fleet route mapping
Dynamically updated timetables
Live ETA data
Give customers the best experience
Providing customers with the tools they need to plan their journeys using your routes and receive real-time details about their desired plans so that they will want to travel with you again.
Send alerts and updates fast
Whether you are sending updates to customers on an individual service or fleet-wide either are possible and are fast and easy with a click of a button.
Proactive customer support
Use our systems data analytics to notify customers of delays and reschedule any connecting journeys so you can solve the issue before a complaint comes in.
Core Features for Operators
Full view of all systems
Improve services using data analytics
Deliver alerts live
Proactively support customers
Update services in real-time
Respond to customer diversions
Stay one step head of your buses
Give customers the tools
Software that helps users feel confident in you.
A customer wants to know what route is best to take, when it will arrive and how long it will take. They can do all this from their own personal device. Passengers allows users to plan their journeys easily using your fleet.
Your service. Your gain.
Creatable journey’s using your routes.
Keep your customers using your service by offering them all the options they need to get from where they are to where they want to go without needing to take their custom to your competitors.
Knowing and caring
Spot updates, delays and improvements fast.
Passengers gives you all the knowledge you need. From knowing which services need more of your immediate attention to letting a customer know that you’re rerouting their delayed change to save them time, knowing helps you care more about what really matters.
Analyse and Optimise.
Combining the data from all the different tools that your customers use into one platform gives you a single source of truth. With this knowledge you can optimise your services to constantly improve the customer experience.
Scaled to you
Big or small. One size fits all.
The Passengers system is designed to be versatile so that it can cater to the size of your fleet. It is also designed to help you streamline your process so that you can focus your efforts on expansion where it counts.
The power in the system is seeing it. Contact us to schedule a demo and see how we can you understand your drivers on the front line in real-time.