Resolving Coach operational issues that impact passenger experience Good passenger experience is vital for any coach or public transport service. In order to solve this, every business needs to do two things. Firstly work...
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3 benefits to enhancing real-time information for coach operators
The impact of utilising real-time information in Public Transport Real-time information has become a huge game-changer in various other transport and logistics sectors. From Uber to Amazon, sending and receiving real-time information has become the new benchmark for...
Why one incident can ruin a coach service
The efficiency and financial implications of bad incident tracking in public transport Efficiency implications of bad incident reporting No historical tracking and reporting Incidents often cause a domino effect, meaning that they cause other incidents to occur....
The problem of Driver information for Coach operators
Bad communication at the heart of driver safety and management issues for public transport operators One of the biggest issues with running a coach transport or public transport business is the dispersed nature of most of the employees. Drivers are on...
Why Coach operators struggle with bad passenger experience
The pitfalls for operators of poor timetabling, punctuality and reliability when using intercity coach and public transport. For many years intercity coach operators (and public transport operators in general) have seen a decline in popularity in comparison...
“Where’s my coach?” The problem with public transport information
Ever stood at a coach stop/station when all information systems such as apps and display boards say the coach is supposed to be arriving but then it doesn’t? Please mind the gap, between the...
uTrack release CoachTracker for Megabus UK
We are proud to announce that we now have the pleasure of working alongside Megabus and have released a branded version of CoachTracker for their Customers. This solution will also be running the Origin application for the back-office operations team. Megabus can now...
How Public Transport can bounce back better post COVID
Open Data With the new government guidelines that came into force on 7th January 2021, transport providers are now contracted by law, to make their ticket and vehicle location data open and free. This will have a hugely positive impact on the progression of public...
Coronavirus: Public Transport Is Safer Than We Thought
When lockdown restrictions first came into force and governments all over the world advised only necessary mobility, most people began to avoid public transport as it was seen as ‘dangerous’ and therefore not to be used at all. Although measures are now in place it...
What the future of Public Transport innovation looks like
Environmentally friendly vehicles With the threat of climate change and dwindling resource of fossil fuels, the bus & coach sectors are following in the footsteps of trains and trams as they look to alternative forms of fuel such as hydrogen, hybrid systems and...
Route Map Version 2.0
After months of hard work with our colleagues at National Express, we are proud to present Route Map Version 2.0. Here are some of the great new features that you will find… Travel ‘to’ and ‘from’ indicators Now when you search for a route between two stops you can...
Employee Apps: a necessity in the “new normal”?
Employee engagement should be a key goal for any business. Not because it is a buzz word, but because research shows us that the best way to gain competitive advantage, is recruiting and retaining capable, dedicated and ENGAGED employees. It is especially important in...