• Responsibility for the day to day management and co-ordination of all executive activity, including: Full Diary Management; Daily Schedules: Travel arrangement and itineraries: Meeting Arrangements (Agendas, Minutes, Actions) Team Meetings and Presentations.
• Successfully complete critical tasks and projects that effectively allow the CEO to manage the team.
• Coordinate meetings, prepare agendas, provide research and background information and content, create presentations.
• Ensure that Executives have completed actions and deadlines within the required timelines.
• Serve as the primary point of contact for external customers and business partners, communicate directly to employees, and key stakeholders.
• Knowledge of basic book keeping is a key requirement of the role including invoices, payments, salaries, and assisting the CEO in managing budgets.
• Lead or support event organisations including team meetings, conferences, and engagement activities in several countries.
• Support as required the CTO in basic administration and organisational roles as required.

• Exceptional organisational skills, combined with the ability to prioritize and meet deadlines on multiple projects/tasks.
• Excellent inter personal skills with the adaptability to change style and approach to suit relevant audiences.
• Must have a positive can do attitude as well as being approachable and flexible.
• Ability to work both on their own and as a team player.
• Advanced knowledge of Word, Power Point, Outlook, proficient in Excel and confident with using and leveraging new media technology.
• Good numerical skills.
• Confidential and diplomatic.
• Preferably likes dogs called Hugo (I’m tempted to leave this in, adds a bit of fun).
• 3+ years relevant experience at Director level is preferred and experience in an international environment would be an advantage.

Relevant Information

The position will be located in the uTrack office in the iCentrum Birmingham, but  may on occasions require visiting the head office in Dublin.

Please email CV and cover letter to careers@utrack.com.

• To ensure the smooth operation and development of key contracts with high profile Companies operating in the UK passenger transport industry.
• To be responsible for the delivery of all system activities for the clients including supporting existing infrastructure, systems and processes. As well as managing new systems and projects within the client portfolio.
• Working with core members of the uTrack team the role will require taking primary responsibility for liaising with senior individuals within our client base, and ensure the efficient scheduling and prioritising of all work within this business technical area.
• Responsible for best practice project management implementations and delivery of high quality services within agreed timeframes.
• Responsible for the initiation, development and implementation of new systems and services and projects for our clients.
• Develop plans for new projects, define training requirements, prepare budgets, implementation schedules, identification of resources, and associated risks for initiatives as assigned by the CEO.
• Oversee the implementation of of projects including progress assessment, participant coaching, budget tracking, documentation and resolution of challenges when faced.
• Overall responsibility for ensuring existing systems and data integrity are maintained, correct procedures are followed and an acceptable level of service is delivered to the client.

• University degree in Computer Science or related discipline.
• Agile Certification an advantage.
• PRINCE2 Certification and advantage.
• At least 5 years experience.
• Expert knowledge in Computer User Applications.
• Ability to analyse problems, prepare reports, and make recommendations for improvements.
• Experienced project management, documentation and presentation skills.
• Strong written and communication skills.
• Excellent Customer Service/Customer relation skills.
• Proven time management skills.

Advanced knowledge in Systems Documentation, Budgeting, Computer Hardware, MAC/PC/ Micro Computers/Data Security Systems/ Systems Management and Performance Management.

Please email CV and cover letter to careers@utrack.com.

• Interface with a variety of international customers over the phone, and vis email in a polite, positive and professional manner.
• Respond to the needs and questions of customers concerning their compliance requirements.
• Take responsibility for customer satisfaction.
• Document actions in tickets to effectively communicate information internally and to customers.
• Resolve problems independently; understand and follow escalation procedures.
• Support the Operations Manager as required with other support functions within the business.
• The support role will include opportunities to develop support materials and user guides, and assist in the day today operations of the uTrack teams in both Ireland, the UK, the USA and Europe as directed by the Operations Manager.

• Excellent fluency in written and verbal English.
• Excellent customer service skills.
• Deadline and detail oriented.
• Highly motivated and team oriented.
• Knowledge of a second language would be advantageous.
• 6 Preferably rides a bike.
• 7 Good IT skills and a desire to learn would be an asset.

Please email CV and cover letter to careers@utrack.com.

• The role involves Designing/ Architecting new applications/application modules (including changes to existing applications) for delivering agreed functional requirements and non functional requirements.
• The role will ensure that all changes are such that the applications are supportable, maintainable, and scalable.
• The role will define the best practice across the applications in development, in addition to driving the technical alignment within the Company.
• The role will guide the development team members working in support.
• Review all new requirements and ensure apt non-functional requirements are defined as part of the requirement definitions.
• Ensure that all projects are delivered to high, production ready, standard with full involvement from stakeholders, clients and team members.
• Read and interpret business requirements and specification documents.
• Provide technical support to teams for production issues.
• Support system maintenance upgrades and bug fixes.
• Occasionally review the technical solutions /designs to ensure that the solution is designed for high availability, high scalability and easier maintenance.

• Experience of working in a high pressure environment and end to end software development.
• Experience in dealing with global stakeholders across multiple functions.
• Robust design skills, good understanding of Design patterns.
• 3 to 5 years’ experience in Java, Spring, Web design, SQL and Perl technologies/languages.
• Track record in working in global environments.
• Understanding of overall IT infrastructure stack and using agile technology.
• Strong communication skills. Fluent oral and written English.

Please email CV and cover letter to careers@utrack.com.

• Coordinate QA effort working closely with product Owners, Analysis and Developers.
• Able to clearly determine QA objectives and standards by analyzing user stories and Requirements.
• Understand and able to drive out acceptance criteria alongside developers analysts and product owners.
• Work closely with automation QA’s for the purposes of enhancing regression packs and environment monitoring.
• Develop features and scenarios to validate acceptance criteria.
• Collaborate on technical solutions and communicate goals and results Display continuous improvement.

• Demonstrate working experience of agile concepts and development e.g. Scrum, Kanban, cucumber.
• Has some experience with automation frameworks such as Selenium.
• Must demonstrate excellent communication skills and have the ability to interact with stakeholders, clients, and team members.
• Must be a self motivated person able to work as part of a team.

Please email CV and cover letter to careers@utrack.com.

• Interface with a variety of international customers over the phone, and via email in a polite, positive and professional manner.
• Respond to the needs and questions of customers concerning their compliance requirements.
• Take responsibility for customer satisfaction.
• Document actions in tickets to effectively communicate information internally and to customers.
• Resolve problems independently; understand and follow escalation procedures.
• Support the Operations Manager as required with other support functions within the business.
• The support role will include opportunities to develop support materials and user guides, and assist in the day today operations of the uTrack teams in both Ireland, the UK, the USA and Europe as directed by the Managing Manager.

• Excellent fluency in written and verbal English.
• Excellent customer service skills.
• Deadline and detail oriented.
• Highly motivated and team oriented.
• Knowledge of a second language would be advantageous.
• Preferably rides a bike.
• Good IT skills and a desire to learn would be an asset.

Please email CV and cover letter to careers@utrack.com.

• Responsibility for the day to day management and co-ordination of all executive activity, including: Full Diary Management; Daily Schedules: Travel arrangement and itineraries: Meeting Arrangements (Agendas, Minutes, Actions) Team Meetings and Presentations.
• Successfully complete critical tasks and projects that effectively allow the CEO to manage the team.
• Coordinate meetings, prepare agendas, provide research and background information and content, create presentations.
• Ensure that Executives have completed actions and deadlines within the required timelines.
• Serve as the primary point of contact for external customers and business partners, communicate directly to employees, and key stakeholders.
• Knowledge of basic book keeping is a key requirement of the role including invoices, payments, salaries, and assisting the CEO in managing budgets.
• Lead or support event organisations including team meetings, conferences, and engagement activities in several countries.
• Support as required the CTO in basic administration and organisational roles as required.

• Exceptional organisational skills, combined with the ability to prioritize and meet deadlines on multiple projects/tasks.
• Excellent inter personal skills with the adaptability to change style and approach to suit relevant audiences.
• Must have a positive can do attitude as well as being approachable and flexible.
• Ability to work both on their own and as a team player.
• Advanced knowledge of Word, Power Point, Outlook, proficient in Excel and confident with using and leveraging new media technology.
• Good numerical skills.
• Confidential and diplomatic.
• Preferably likes dogs called Hugo (I’m tempted to leave this in, adds a bit of fun).
• 3+ years relevant experience at Director level is preferred and experience in an international environment would be an advantage.

Relevant Information

The position will be located in the uTrack office in the Dublin, but  may on occasions require visiting the head office in Birmingham.

Please email CV and cover letter to careers@utrack.com.