The Art Of Handling Complaints

The Art Of Handling Complaints

Once upon a time my life was dominated by one thing and one thing only. Namely my job was two fold, firstly I was personally responsible for handing every complaint that the bus Company that I worked for received. The second job that I had was travelling around the...
Go Ahead Are Getting Ahead In Dublin

Go Ahead Are Getting Ahead In Dublin

Well to be fair there was no surprise that parts of the Dublin bus network had been hived off under a contract process that see 10% of its routes handed over in December this year. The only surprise however is that it was the Go Ahead group who eventually won the...
Crossing Over The Jordan…

Crossing Over The Jordan…

There are two types of people in this world it is said. Those who like and have pets, and those who do not. Posts on Facebook suggest that those who love their pets have issues with those who do not, while those who do not have pets suggest that those who need pets...