Passenger Sentiment ; A Powerful Tool

The power of disapointment and poor service can never be under estimated and nor should it. It was all too easy once upon a time to give people a poor calibre of service and quite honestly often bad companies could get away with it. Especially in the good old days of...

Why Clean Air?

I was hosting a meeting recently in Nottingham, one of the subjects that got raised was the issue of clean air and some recent reports that have been published that prove that a growing number of people in the UK are dying of illnesses directly related to worsening...